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Lifetime Points Not Calculating For Migrated Records (Doc ID 2687821.1)

Last updated on JULY 15, 2020

Applies to:

Oracle Fusion Loyalty - Version 11.13.20.04.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.20.04.0 version, Loyalty Member

ACTUAL BEHAVIOR
---------------
Lifetime points not calculating for migrated records

When loading point item records, the lifetime points are not getting calculated.

EXPECTED BEHAVIOR
-----------------------
The lifetime points should get calculated

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot see lifetime points calculated.

Cause

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In this Document
Symptoms
Cause
Solution


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