Oracle Intelligent Document Recognition(IDR) for Payables Invoices Does not Create Invoice for Some Images
(Doc ID 2688720.1)
Last updated on OCTOBER 22, 2020
Applies to:
Oracle Fusion Payables Cloud Service - Version 11.13.20.04.0 and laterInformation in this document applies to any platform.
Symptoms
Oracle Intelligent Document Recognition(IDR) for Payables Invoices is not working. Various AP Invoices are stuck.
Steps to reproduce:
1. Send email with invoice attachment to IDR for processing.
2. Run invoice import successfully.
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot process some invoice images.
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |