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Oracle Intelligent Document Recognition(IDR) for Payables Invoices Does not Create Invoice for Some Images (Doc ID 2688720.1)

Last updated on OCTOBER 22, 2020

Applies to:

Oracle Fusion Payables Cloud Service - Version 11.13.20.04.0 and later
Information in this document applies to any platform.

Symptoms

Oracle Intelligent Document Recognition(IDR) for Payables Invoices is not working. Various AP Invoices are stuck.

Steps to reproduce:
1. Send email with invoice attachment to IDR for processing.
2. Run invoice import successfully.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot process some invoice images.

Cause

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In this Document
Symptoms
Cause
Solution
References


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