My Oracle Support Banner

Unable To Find Data Stores Using Import And Export Customizations Option (Doc ID 2689026.1)

Last updated on JULY 09, 2020

Applies to:

Oracle Fusion B2B Service Cloud Service - Version 11.13.20.04.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.20.04.0 version, Analytics

ACTUAL BEHAVIOR
---------------
Users are unable to find datastores when using import after exporting the customization option from other environment.

The import is showing offering name but not showing any Data Store. 


EXPECTED BEHAVIOR
-----------------------
After import should show the Offering name and the Data Store in the environment where the import was done.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to BICC
2. Click on Export customization
3. Login to the other environment same user
4. Click on Import customization
5. Select file to import
6. Check in this  environment that the import is showing offering name but not showing any Data Store.


Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.