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PRC:PO: Suppliers Do Not Receive a Notification When a Purchase Order (PO) Is Created (Doc ID 2689288.1)

Last updated on APRIL 27, 2023

Applies to:

Oracle Fusion Purchasing Cloud Service - Version 11.13.20.04.0 and later
Oracle Fusion Purchasing - Version 11.13.20.01.0 and later
Information in this document applies to any platform.

Symptoms

Suppliers do not receive an email notification when a PO has been created.

STEPS TO REPRODUCE
-------------------------
1. Create PO
2. Communication method is email
3. Supplier email address is on header of PO
4. Supplier does not receive an email notification when the PO is created


Cause

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In this Document
Symptoms
Cause
Solution


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