Screen Freezes When Saving Data Entered in an Editable Field of a Custom Shipment Screen Set (Doc ID 2689524.1)

Last updated on SEPTEMBER 26, 2023

Applies to:

Symptoms

When using a customized Shipment Screen Set, in the Results tab having included a new field: User Defined Attribute 15 which is editable.
When accessing the screen and entering information in the above specified field and press on 'Save', the data is not saved and the screen freezes.

The issue can be reproduced at will with the following steps:

1. Access the Menu
2. Press on Search
3. Scroll to the column: User Defined Attribute 15 and enter some information
4. Press on 'Save All Changes' in the upper part of the screen.
The data is not saved and the screen freezes once you press 'Cancel' or 'Close'.

Cause

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