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Fusion Global Payroll: Load Time Card Batch process in error: ORA-20001: The employment level entered isn't eligible for the element. You can't grant the element to the payroll relationship, terms or assignment unless it meets the element eligibility (Doc ID 2690085.1)

Last updated on JULY 13, 2020

Applies to:

Oracle Fusion Global Payroll Cloud Service - Version 11.13.20.04.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.20.04.0 version, Global Payroll

When attempting to run the Load Time Card Batch Process it is failing for employees the following error occurs.

ERROR
-----------------------
ORA-20001: The employment level entered isn't eligible for the element UOG SETA Payment CIR on 2020-06-29. Details: You can't grant the element to the payroll relationship, terms or assignment unless it meets the element eligibility criteria and has an element costing record. Ensure that a suitable element costing rule exists for the element, and that the eligibility criteria for a person matches those defined on the costing rule.
ORA-06512: at "FUSION.PAY_ELEMENT_ENTRY_API", line 468
ORA-06512: at "FUSION.PAY_ELEMENT_ENTRY_API", line 52
ORA-06512: at line 32

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Run Load Time Card Batch Process
2. Error triggered

Cause

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In this Document
Symptoms
Cause
Solution


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