Can Not Email Webreports Gen2 Due To Error Adding A Scheduler Report (Doc ID 2690365.1)

Last updated on JULY 14, 2020

Applies to:

Symptoms

WR gen2: Can't email reports.

Create new schedule report in Web Report gen2 to be sent to a list of emails the systems throws error when click Finish:

Error: Error adding a scheduled report; please check scheduler logs

  at WebReports.Api.Scheduler.ReportSchedulerServiceInterface.AddReportProcess(SchedulerJob job, Int32 hostIdx, Guid baseJobId)
  at WebReports.Api.Scheduler.ReportSchedulerServiceInterface.AddReport(SchedulerJob job, Int32& hostIdx)
  at WebReports.Api.Scheduler.ReportScheduler.AddReport(ReportSchedule schedule, String& jobId, Int32& hostIdx)
  at WebReports.UI.Controls.ScheduleReportSupport.CreateReportSchedule(ScheduleReportFinishPackage package, ClientReportAdjustments adjustments, Boolean createScheduleInService)
  at WebReports.UI.Controls.ScheduleReportSupport.CreateSchedule(ScheduleReportFinishPackage package, ClientReportAdjustments adjustments)

also even if users click on Test Email button ask to confirm email click ok, above error.

Cause

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