My Oracle Support Banner

Generate General Ledger Allocations Link Is Not Working For All The Users (Doc ID 2690554.1)

Last updated on AUGUST 03, 2020

Applies to:

Oracle Fusion General Ledger Cloud Service - Version 11.13.20.01.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.12.1.0.0 version, Journals and Intercompany

ACTUAL BEHAVIOR
---------------
Generate General Ledger Allocations is not opening Parameter UI  from Journals Work Areas


EXPECTED BEHAVIOR
-----------------------
Generate General Ledger Allocations should open Parameters UI From  Journals Work Area


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1.Navigate to General Accounting Dashboard - > Journals
2. Click on Generate General Ledger Allocations
3. Parameters UI does not open

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot use the link Generate General Ledger Allocations

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.