My Oracle Support Banner

Opening Records From the Home Tab Returns HTTP ERROR 500 (Doc ID 2691747.1)

Last updated on JULY 17, 2020

Applies to:

Primavera Unifier Cloud Service - Version to [Release 19.12]
Primavera Unifier Cloud Service - Version to [Release 18.8]
Primavera Unifier - Version to [Release 19.12]
Primavera Unifier - Version to [Release 18.8]
Information in this document applies to any platform.


On Unifier : Version 19.12.1 and 18.8.14

When opening a Business Process record from any node in the Home tab:

Expected Result

The record should Open without incident.

Actual Result

The following is returned:

This page isn't working is currently unable to handle this request.

It is noted that the record can be opened from another workspace in Unifier, e.g., any node where it is available in the Company Workspace or within a Project/Shell.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.