My Oracle Support Banner

Fusion Global HR: Remote Region Error When Accessing Manage Organization Trees Page (Doc ID 2692133.1)

Last updated on SEPTEMBER 21, 2020

Applies to:

Oracle Fusion Global Human Resources Cloud Service - Version 11.13.20.04.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to access Manage Organization Trees,
the following error occurs.

ERROR
-----------------------
Unable to retrieve content. Additional information for "Remote Region error #1"

Log file shows this error:

ADFC-0619: Authorization check failed: '/WEB-INF/oracle/apps/fnd/applcore/trees/ui/taskflow/TreeSummary.xml#TreeSummary' 'VIEW'

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
Setup and Maintenance > Manage Organization Trees > error

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.