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Payment Details Form to Display Label as 'Payment' for 'Original Payment' (Doc ID 2692758.1)

Last updated on JULY 24, 2020

Applies to:

Oracle Monetization Cloud - Version 19B and later
Information in this document applies to any platform.

Symptoms

The customer had a payment in payment suspense for $14.00 and allocated $7 to an account’s bill.  
The payment in payment suspense now shows allocated as $7 and unallocated as $7.
When navigating to the account’s bill, the Original payment is shown as $7 instead of $14.

When displaying the Original Payment ID, it is expecting to display the Original Payment of $14 as well or display only text ‘Payment’ instead of ‘Original payment’.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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