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After Configuring Custom Certificates Servers Fail To Listen On SSL Port And Logs Shows Error " Cannot retrieve identity certificate and private key on server <server_name> because the keystore entry alias is not specified" (Doc ID 2693912.1)

Last updated on JULY 28, 2020

Applies to:

SOA Suite Cloud Service - Version 12.2.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.1.3 version, Core SOA Product Issues

After configuring SOA CS instance with CA Certificate, SSL is not initializing and server logs shows below errors in the logs

ERROR
-----------------------
####<Jul 21, 2020 8:55:14,225 AM CDT> <Error> <Server> <> <[ACTIVE] ExecuteThread: '32' for queue: 'weblogic.kernel.Default (self-tuning)'> <> <> <c6d62a79-949a-4c1a-aaae-e8c69ce6cb85-000000d9> <1595339714225> <[severity-value: 8] [rid: 0] [partition-id: 0] [partition-name: DOMAIN] > <BEA-002606> <The server is unable to create a server socket for listening on channel "SecuredExternAdmin". The address <ip address> might be incorrect or another process is using port 7002: java.io.IOException: Cannot retrieve identity certificate and private key on server <server_name>, because the keystore entry alias is not specified.>

 

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Configure SOA with CA Signed certificate and note it fails with the reported error

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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