DB home patching fails with " ERROR: Could not get patch details from oss_container"
(Doc ID 2693935.1)
Last updated on SEPTEMBER 23, 2020
Applies to:
Oracle Database Cloud Exadata Service - Version N/A to N/A [Release 1.0]Information in this document applies to any platform.
Symptoms
Customer kicked off dbhome patching on all 4 nodes.
Node 1 was patched successfully.
Node 2 patching failed with the following error and node 3 and 4 was not touched.
2020-07-08 15:20:12.224752 - ERROR: Could not get patch details from oss_container: Cannot read the map container. Container is not good.
This left dbhome on node 1 fully patched, node 2 was partially patched and node 3 and node 4 patching was not attempted as node 2 failed.
Ops team confirmed that the storage url and staged patches are good. This is confirmed by the fact that node 1 patching succeeded and manual patching of the rest of the nodes also completes as expected.
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
| Symptoms |
| Cause |
| Solution |
| References |