My Oracle Support Banner

DB home patching fails with " ERROR: Could not get patch details from oss_container" (Doc ID 2693935.1)

Last updated on SEPTEMBER 23, 2020

Applies to:

Oracle Database Cloud Exadata Service - Version N/A to N/A [Release 1.0]
Information in this document applies to any platform.


Customer kicked off dbhome patching on all 4 nodes.

Node 1 was patched successfully.

Node 2 patching failed with the following error and node 3 and 4 was not touched.

2020-07-08 15:20:12.224752 - ERROR: Could not get patch details from oss_container: Cannot read the map container. Container is not good.


This left dbhome on node 1 fully patched, node 2 was partially patched and node 3 and node 4 patching was not attempted as node 2 failed.

Ops team confirmed that the storage url and staged patches are good. This is confirmed by the fact that node 1 patching succeeded and manual patching of the rest of the nodes also completes as expected.



To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.