My Oracle Support Banner

Bulk Import of Multiple Addresses for Accounts, is Failing with "Error while importing record" (Doc ID 2693961.1)

Last updated on JULY 28, 2020

Applies to:

Oracle Commerce Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

Trying to import multiple addresses for the Account using bulk import process. However import fails when we specify "secondaryAddresses.row#",

 

Changes

Customer modified CSV file, that was downloaded from OCX via bulk export, to only included the columns (properties) for Accounts (organizations). The final list was a set of columns specific to secondaryAddresses. However, when using this subset of columns to perform a bulk import, the server log shows a NullPointerException when trying to read the file.

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.