Step Transition Sends Two Emails When Using Print Action as Step Transition Action
(Doc ID 2694179.1)
Last updated on SEPTEMBER 11, 2020
Applies to:Oracle BigMachines CPQ Cloud Service - Version 19 C to 20 B Patch 1 [Release 19 to 20]
Information in this document applies to any platform.
When using a print action as a step transition action, a duplicate email can be sent if the following conditions are met:
- The print action has set "Save Document Upon Printing - Desktop" to "Save - Automatically
- The step transition transitions to the same step
- The step transition is set to send an email
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