My Oracle Support Banner

Custom Print: When Triggered There Is No Template Available and the Options Are Disabled (Doc ID 2694887.1)

Last updated on SEPTEMBER 04, 2020

Applies to:

Primavera Unifier Cloud Service - Version N/A and later
Primavera Unifier - Version 9.7 and later
Information in this document applies to any platform.


Primavera Unifier Any Version

When attempting to utilize a "Custom Print" to print particular Business Process records:

Expected Result

There should be a Template available to select and the buttons/options should be enabled.

Actual Result

There is no Template available to select and the buttons/options are disabled or greyed out.

Note that function does work for other Business Process records.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.