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Custom Print: When Triggered There Is No Template Available and the Options Are Disabled (Doc ID 2694887.1)

Last updated on SEPTEMBER 04, 2020

Applies to:

Primavera Unifier Cloud Service - Version N/A and later
Primavera Unifier - Version 9.7 and later
Information in this document applies to any platform.

Symptoms

Primavera Unifier Any Version

When attempting to utilize a "Custom Print" to print particular Business Process records:

Expected Result

There should be a Template available to select and the buttons/options should be enabled.

Actual Result

There is no Template available to select and the buttons/options are disabled or greyed out.

Note that function does work for other Business Process records.

Cause

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In this Document
Symptoms
Cause
Solution


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