My Oracle Support Banner

Unable To Create AR Receipt Due to Document Sequencing Error You must assign a document sequence. (FND-6790) (Doc ID 2695354.1)

Last updated on JULY 28, 2020

Applies to:

Oracle Fusion Receivables Cloud Service - Version 11.13.20.04.0 and later
Information in this document applies to any platform.

Symptoms

On : Oracle Fusion Receivables Cloud Service, Customer Payments (Receipts), Manual Receipts(UI) 11.13.20.04.0 version, test instance

While trying to create AR receipt using receipt method 'BXX TXX', error message is displayed.

ERROR
-----------------------
You must assign a document sequence. (FND-6790)
The Sequential Numbering Enforced profile option is set to Always, but no document sequence assignment exists for category code , application 222, method code Manual, determinant value XXXXXXXXXXX, and transaction date 2020-01-01.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Receivables- Account receivable
2. Create Receipt
3. Populate Receipt Method:Bank Transfer

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot create receipt with this specific receipt method.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.