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O365 - Links Open In A Page Which Does Not Fit To The Screen (Doc ID 2695385.1)

Last updated on DECEMBER 22, 2020

Applies to:

Oracle Fusion CX Sales Cloud Service - Version 11.13.20.01.0 and later
Information in this document applies to any platform.

Goal

On : 11.13.20.01.0 version, Microsoft Office 365

O365 - links open in a page which does not fit to the screen

In regards to this 20 A feature "Use links in Office 365 detail pages to open corresponding record in your sales application"
https://www.oracle.com/webfolder/technetwork/tutorials/tutorial/cloud/r13/wn/engagement/releases/20A/20A-engagement-wn.htm#T16182

1. I log in O365
2. select a Contact / resource in the O365 add-in
3. click on the 3 dots and select " Open in Oracle Engagement Cloud
4. the window that opens does not fit to the screen; the maximize button is missing

It is not user friendly, even though you can right click on the upper bar and select to maximize it or you can enlarge it by dragging its corners.
 

Solution

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In this Document
Goal
Solution
References


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