PRC:PO: Unable To Create A Purchase Orders From Sourcing Award As Bill-To Location Is Missing (Doc ID 2696281.1)

Last updated on AUGUST 12, 2022

Applies to:

Symptoms

ACTUAL BEHAVIOR
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In the Create Purchasing Documents window, Bill to location is not populating due to which users are unable to submit the Purchase order from RFQ award decision.

1. Users are not creating a PO manually rather users creating a PO from sourcing award.

2. Bill to BU is already defined and available in the system and already have POs created for this BU.

3. Site assignment is already there for this BU for this supplier, Bill to location is not mandatory to be provided at the supplier site and without this even POs are created from sourcing but the issue is only with this RFQ.

4. For a supplier without bill to location at site assignment have created a Purchase order from RFQ award and bill to location is getting populated and PO was created successfully

5. For another supplier user have provided bill to location at the site assignment and that bill to location is defaulting on the PO 

So it is very clear that bill to location is not mandatory at the site level and is only used to default bill to location but if a supplier site has no bill to location assigned then system fetches the location from Business

unit. This RFQ is in "Award Completed" status and user can't do anything action on this RFQ.

STEPS
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The issue can be reproduced at will with the following steps:
1. Create Purchasing Documents for RFQ

Changes

Cause

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