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Evaluation Exception Error When Opening Report with Template (Doc ID 2696435.1)

Last updated on AUGUST 26, 2020

Applies to:

Instantis EnterpriseTrack Cloud Service - Version 17.1.3.0 and later
Information in this document applies to any platform.

Symptoms

On Instantis EnterpriseTrack Cloud Service 17.1.3.0 SiteWand is 20.1.0.2

When attempting to have User Defined Report Scheduled with template, or even ran with a template the following error occurs.

ERROR

Evaluation Exception during Submission

ViewDebugLog:
Exception thrown during callout invocation of public java.lang.String instantis.callout.FileAggregator.addTemplateSafely(java.io.InputStream): java.lang.NoClassDefFoundError: org/apache/commons/math3/util/ArithmeticUtils in expression [err_ = fa_.addTemplateSafely(report_template)]


STEPS TO REPRODUCE

  1. Runs the Report
  2. Opens the Excel File
  3. Makes the formatting changes
  4. Removes the data from the current report
  5. Save As the report
  6. Imports the file into the template for the report.
  7. Runs the report - exception error appears.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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