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Oracle Public Sector Permits Cloud:Balance Due Not Updated And Permit Status Pending After Successful Payments In CyberSource. (Doc ID 2697472.1)

Last updated on OCTOBER 04, 2022

Applies to:

Oracle Public Sector Permits Cloud Service - Version z_Obsolete11.13.20.04.0 and later
Information in this document applies to any platform.

Goal

Qn1:On : 11.13.20.04.0 version, Financials/Accounting (Billing, Payments, Fees)


The user processed two payments in Oracle and CyberSource shows two successful transactions, but the Balance Due is not updated and Permit in Pending Status.
 

Solution

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In this Document
Goal
Solution
References


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