OSC for Outlook: User Cannot Complete Sync
(Doc ID 2697828.1)
Last updated on JANUARY 02, 2021
Applies to:
Oracle Fusion CX Sales Cloud Service - Version 11.13.20.04.0 and laterInformation in this document applies to any platform.
Symptoms
On 11.13.20.04.0, Microsoft Outlook
User is unable to complete Sync in OSC on Outlook
General logs show:
Error - [20-06-19 12:29:35.475454,T13448] [info] [logf]: Registered 0 collisions, 0 duplications, 19 issues and 0 confirmations
Error (after translation) - Updating error of 'person' object on storage 'Local': object_updated_prematurely (Unable to sync the registry correctly because it was updated during the synchronization process. Please sync again to retrieve
the most recent registry changes.)
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |