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Custom Groovy Object Functions Scheduled Process Is Failing After CSM (Doc ID 2697879.1)

Last updated on DECEMBER 22, 2020

Applies to:

Oracle Fusion CX Sales Cloud Service - Version 11.13.20.04.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.20.04.0 version, Leads, Sales Campaigns

Custom Scheduled Process is failing after migration

After CSM migration from TEST > PROD, the processes schedule to run custom object function scripts for LEAD object started failing

 

Under definition of the script in app composer > Privileged checkbox on the failing object functions is already checked


ERROR
-----------------------
JobId 475295 completed with error:
JBO-29000: Se ha obtenido una excepción inesperada: oracle.apps.crmCommon.extensibility.framework.core.ExtensibilityRuntimeException, mensaje=Executing object function ABCD, encountered exception: JBO-27024: Fallo al validar una fila con la clave oracle.jbo.Key[300000008541676 ] en MklLeadEO: Executing object function ABCD, encountered exception: JBO-27024: Fallo al validar una fila con la clave oracle.jbo.Key[300000008541676 ] en MklLeadEO


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Run ESS > Schedule Custom Groovy Object Functions > Pick one of the the Functions above > ESS job ends in error


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot run the rules in these jobs

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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