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UK Payroll Legislation: When running HMRC Data Retrieval Process it is showing zero records in the UI Display (Doc ID 2698532.1)

Last updated on AUGUST 06, 2020

Applies to:

Oracle Fusion Global Payroll Cloud Service - Version 11.13.20.04.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.20.04.0 version, UK - United Kingdom Legislation

ACTUAL BEHAVIOR
---------------
Have run the HMRC Data Retrieval Process and can see in the log file that records have been retrieved, yet the UI displays zero records.

EXPECTED BEHAVIOR
-----------------------
Expecting to see records in the UI

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1.Run the HMRC Data Retrieval Process

2.Verify the process status in the UI

 

Cause

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In this Document
Symptoms
Cause
Solution


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