Can Not Find Any Transactions From Participant Snapshot , Search Results Is No results found. (Doc ID 2699024.1)

Last updated on AUGUST 07, 2020

Applies to:

Oracle Fusion Incentive Compensation Cloud Service - Version 11.13.20.04.0 and later
Information in this document applies to any platform.

Participant has earnings and credits but can not find any base transactions.

STEPS

1. Participant Snapshot > Select Participant ( eg. Rep2 ) > Manage Transactions
Search on date range ( 1/1/19 - 12/31/19 ) , get No results found.

2. However, in the Manage Credits, user can see the transactions.

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In this Document

Symptoms

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