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Cannot Change Multiple Selling UOMs When Creating New Item Retail By Zone (Doc ID 2699469.1)

Last updated on APRIL 21, 2021

Applies to:

Oracle Retail Merchandising Foundation Cloud Service - Version 19.0 and later
Information in this document applies to any platform.

Symptoms

Cannot change multiple selling UOMs ( Unit Of Measures) at once when creating new item in retail by zone screen.

 

Steps To Reproduce:

  1. Create new item that will have a selling UOM different from its SUOM; e.g. catch weight types 3 and 4 (selling UOM = KG, SUOM = EA). Add item/supp/country record.
  2. Select 'Retail By Zone' from the More Actions menu on the main item screen.
  3. Notice that default selling UOM is the SUOM.
  4. In the Price Zone Retail multi-row pane select all the zones listed (using mouse cursor + SHIFT).
  5. Click on the [Edit] icon to open the Edit Zone Retail pop-up.
  6. Notice the selling unit UOM field isn't wide enough to display the UOM properly. Expected result is that it is. It would be nice to fix this as well.
  7. Change the selling unit UOM ('per') field to KG Kilograms.
  8. Click [OK] to close the pop-up and return to Retail By Zone.
  9. Notice that all selling UOMs disappear.
  10. Click on 'Save and Close' button on Retail By Zone, then reopen it from the More Actions menu.
  11. Notice that the selling UOMs have been re-set to the SUOM except one of them, usually the second zone in the list.

     

Cause

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In this Document
Symptoms
Cause
Solution
References


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