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HR Specialist Unable To Access Employee Element Entries After 20C Upgrade (Doc ID 2699784.1)

Last updated on AUGUST 28, 2020

Applies to:

Oracle Fusion Global Payroll Cloud Service - Version 11.13.20.07.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.20.07.0 version, Global Payroll

When attempting to navigate to element entries,
the following error occurs.

ERROR
-----------------------
Warning you do not have permission to access this information. Contact your help desk. (FND-13)


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
Log in as a HR User with HR Specialist and HR Analyst roles
My Client Group
Person Management
Search for an employee
Go to Actions
Payroll
Element Entries

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot view details on element entries UI

Cause

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In this Document
Symptoms
Cause
Solution
References


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