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Error 'Invalid user name or password' When Logging in to P6 Professional Using CloudConnect (Doc ID 2699894.1)

Last updated on AUGUST 11, 2020

Applies to:

Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 16.2.0.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to login to P6 Professional, the following error occurs (the user is able to login to P6 Web with the same credentials).

Invalid user name or password.

Cause

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