My Oracle Support Banner

OCI DB System : Patching Fails With ""The database host services are unavailable or not in the active state ..." Error (Doc ID 2700134.1)

Last updated on SEPTEMBER 04, 2024

Applies to:

Oracle Cloud Infrastructure - Database Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

OCI DB System patching failed with the below error

"The database host services are unavailable or not in the active state. Please refer to the following MOS note and restart services - "How to Manage and Check Health of DBSystem and Related Services in OCI (Doc ID 2678285.1)" Please contact Oracle support with the workrequest id updateDbSystemPatch-f93a2eeb-24e3-44a9-9352-9eea2a3d973a-ocid1.dbsystem.oc1.iad.abcdefghijklmnopqrstuvwxyz to determine and fix the problem. "

 

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.