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RPASCE: Some Users Intermittently Experience Issue with Workbook Not Opening, Why? (Doc ID 2700309.1)

Last updated on FEBRUARY 09, 2022

Applies to:

Oracle Retail Assortment & Item Planning Enterprise Edition Cloud Service Plus - Version 18.0 and later
Oracle Retail Demand Forecasting Cloud Service - Version 18.0 and later
Oracle Retail Merchandise Financial Planning Enterprise Edition Cloud Service - Version 18.0 and later
Oracle Retail Predictive Application Server Cloud Edition - Version 18.0 and later
Information in this document applies to any platform.

Goal

There are some users that are experiencing an intermittent problem with attempting to open a workbook that they recently built. This is not happening to all users. It happens across multiple browsers.  Why is this happening?

Solution

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