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Social Sourcing: Update SFTP Dropbox Access Credentials (Doc ID 2700789.1)

Last updated on AUGUST 24, 2020

Applies to:

Oracle Taleo Social Sourcing Cloud Service - Version 20B and later
Information in this document applies to any platform.


Feature Overview
Oracle Taleo deprecates the use of username and password as an authentication method for the Sourcing Datafeed FTP dropbox. The new method of authentication will be private-public keys to improve the security of the data exchange between TSS and the customer.
The Datafeed itself is not affected by the change in authentication method and remains the same.

This guide is intended for customers who are using Sourcing User Datafeed with their instance of Oracle Taleo Sourcing.

Key Authentication Description
Private-public key authentication has the SFTP client authenticate with the SFTP server using a public/private key pairs. The customer first generates a pair of public-private keys using a key generator. The new public key is sent to Taleo to register it with the SFTP server. The private key is stored in the customer’s SFTP client. When connecting, the private key generates a signature the public key will validate. If it validates, the client is authenticated and the connection is granted.


Migration Actions Requires
Customer’s SFTP client must support key based authentication. These steps must be taken by the customers to ensure continuity of service:
1. Generate the public and private keys on the customer SFTP client.
2. Contact Oracle Support via MOS SR as below:

a. The Public key
b. Include “TSS Datafeed certificate authentication SFTP Update” in your issue description to improve response time.
c. Date of activation

3. On the date of activation, customer change the SFTP authentication to keys instead of username/password.
4. Same will be done on Oracle Social Datafeed SFTP.
5. Confirm the connection is functional.
The new authentication method will be active when Oracle uploads the key to the SFTP server. The username and password method will be deactivated and no longer available once the key is active.

The username and password authentication method is not supported in the Oracle Cloud Infrastructure (OCI) environment. The authentication certificates must be in place prior to moving the TEE instances to OCI to ensure continuity of service.


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