My Oracle Support Banner

Importing Pre-mapped Balances Is Clearing Other Previously Loaded Pre-mapped Balances (Doc ID 2701207.1)

Last updated on AUGUST 21, 2020

Applies to:

Oracle Account Reconciliation Cloud Service - Version 17.07.76 and later
Information in this document applies to any platform.

Symptoms

Pre-mapped balances were loaded by a power user that had a specific power user filter set to a set of reconciliations.  An administrator then loaded pre-mapped balances for a few other reconciliations.  This caused all previous pre-mapped balances that were previously loaded by the power user to be cleared.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.