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Importing Pre-mapped Balances Is Clearing Other Previously Loaded Pre-mapped Balances (Doc ID 2701207.1)

Last updated on AUGUST 21, 2020

Applies to:

Oracle Account Reconciliation Cloud Service - Version 17.07.76 and later
Information in this document applies to any platform.

Symptoms

Pre-mapped balances were loaded by a power user that had a specific power user filter set to a set of reconciliations.  An administrator then loaded pre-mapped balances for a few other reconciliations.  This caused all previous pre-mapped balances that were previously loaded by the power user to be cleared.

Cause

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In this Document
Symptoms
Cause
Solution


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