Importing Pre-mapped Balances Is Clearing Other Previously Loaded Pre-mapped Balances
(Doc ID 2701207.1)
Last updated on SEPTEMBER 20, 2022
Applies to:
Oracle Account Reconciliation Cloud Service - Version 17.07.76 and laterInformation in this document applies to any platform.
Symptoms
Pre-mapped balances were loaded by a power user that had a specific power user filter set to a set of reconciliations. An administrator then loaded pre-mapped balances for a few other reconciliations. This caused all previous pre-mapped balances that were previously loaded by the power user to be cleared.
Cause
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In this Document
Symptoms |
Cause |
Solution |