Processing Status Remains as Email Recevied in the Imaging Auditability Report For Specific Image Invoices
(Doc ID 2701468.1)
Last updated on JULY 09, 2021
Applies to:
Oracle Fusion Payables Cloud Service - Version 11.13.20.04.0 and laterInformation in this document applies to any platform.
Symptoms
ACTUAL BEHAVIOR
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Processing status remains as email received for specific invoices
In Imaging Auditability report - There are records where the time stamp for the Mail received is shown , the processing status still remains as email received and has not moved further in processing.
EXPECTED BEHAVIOR
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Invoices should get imported into system
STEPS
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The issue can be reproduced at will with the following steps:
1. Create an Invoice using Imaging
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |