How to Update Service Request Status When Customer Send E-mail Response
(Doc ID 2701679.1)
Last updated on MAY 25, 2022
Applies to:Oracle Fusion Human Resources Help Desk Cloud Service - Version 11.13.20.04.0 and later
Information in this document applies to any platform.
How can the application be configured to automatically update a service request status to a custom status when a customer sends a respond message.
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