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Stored Image Missing from PDF Printout (Doc ID 2701831.1)

Last updated on AUGUST 20, 2020

Applies to:

Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 19.6 to 19.12.7.0 [Release 19.6 to 19.12]
Primavera P6 Enterprise Project Portfolio Management - Version 19.12 to 19.12.7.0 [Release 19.12]
Primavera P6 Professional Project Management - Version 19.12 to 19.12.7.0 [Release 19.12]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
Stored Image does not appear in PDF printout.

EXPECTED BEHAVIOR
-----------------------
Stored Image would appear in PDF printout.

STEPS
-----------------------

1. Go to Enterprise, Stored Image and add one
2. In layout or report, go to Page Setup and select added Stored Image in header or footer section
3. In Print Setup, select Adobe PDF or PDF995 printer
4. Go to File, Print Preview and see stored image showing in selected header or footer section
5. Print to Adobe PDF or PDF995 => Stored Image is missing from selected header or footer

Cause

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In this Document
Symptoms
Cause
Solution
References


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