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UK Payroll Legislation: MyCSP Service History During Sickness Records (Doc ID 2702053.1)

Last updated on AUGUST 24, 2020

Applies to:

Oracle Fusion Global Payroll Cloud Service - Version 11.13.20.04.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.20.04.0 version, UK - United Kingdom Legislation

ACTUAL BEHAVIOR
---------------
Have a scenario where a worker reports sick on 11 May 2020 an immediately triggers half pay due to poor attendance history.
On 25 May the same worker triggers no pay.

The Service History record for the worker only contains on entry for half pay.

  NX################# 11/05/2020SH CSO A H XXX A


EXPECTED BEHAVIOR
-----------------------
Would have expected a service history record with the start code SN for the sick at no pay record.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Entering the absences
2.Verify the MyCSP Service History record

Cause

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In this Document
Symptoms
Cause
Solution


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