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Manage Customer Screen Does Not Render Completely As Soon As A New Customer Created (Doc ID 2702276.1)

Last updated on APRIL 16, 2021

Applies to:

Oracle Fusion Receivables Cloud Service - Version 11.13.20.07.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.20.07.0 version, Customers

ACTUAL BEHAVIOR
---------------
Page is not responsive as soon as customer is created


EXPECTED BEHAVIOR
-----------------------
Page is not responsive as soon as customer is created

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Goto Receivables > Billings > from the task pane > Manage Customer
2. Create Customer Manually and Click on Save and Close
3. As it redirects back to Manage Customer screen, click on Account Number.
4. Page becomes unresponsive.

Cause

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In this Document
Symptoms
Cause
Solution
References


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