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LPN Status Not Updated Based on Answers to QC Verification Questions (Doc ID 2702587.1)

Last updated on AUGUST 20, 2020

Applies to:

Oracle Warehouse Management Enterprise Edition Cloud Service - Version 20.2 and later
Information in this document applies to any platform.

Symptoms

In a WMS Cloud environment (version 20B):
There is an LPN with Status = 'Quality Control'.

The user enters the 'QC Complete' RF screen.
There are a number of verification questions to be answered.
These QC verification questions were set so that the valid answer is 'Yes'.
Then, all of the questions are answered regarding this LPN (with the value of 'Yes').
At this point, the user is expecting the LPN status to change to 'Received'.
However, the LPN remains in the 'Quality Check' status.



Cause

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In this Document
Symptoms
Cause
Solution


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