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Journal Approval error - Error in routing slip. The task is assigned to an invalid user (Doc ID 2702812.1)

Last updated on DECEMBER 19, 2023

Applies to:

Oracle Fusion General Ledger Cloud Service - Version 11.13.20.04.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.20.04.0 version, Capture Transactions-Approve Journals

Journal Alert Notification

Journal Batch 'Test' was submitted for approval and is showing an alert.


ERROR
-----------------------
Error in routing slip. The task is assigned to an invalid user abc in realm jazn.com.



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create the journal and submit for approval


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot approve journals

Cause

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In this Document
Symptoms
Cause
Solution


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