Item Completeness Score Click To Manage Items Does Not Display Any Items (Doc ID 2703066.1)

Last updated on FEBRUARY 21, 2023

Applies to:

Symptoms

Click on the pie chart number on Item Completeness Score infolet displays
no items that user expects were part of item completeness score.

EXPECTED BEHAVIOR
-----------------------
On clicking the pie chart showing number, the system would display the list of items which system included as part of item completeness score.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to Product Management > Product Information Management
2. Click on the infolet 'Item Completeness' which shows pie chart with number of items for each item class
3. It does not display the list of items part of pie chart but the search results show - "No search conducted"

Cause

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.