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Source "Receivables" Is NOT Available In The Drop Down List While Creating PPR (Doc ID 2703526.1)

Last updated on SEPTEMBER 04, 2020

Applies to:

Oracle Fusion Payments Cloud Service - Version 11.13.20.04.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
Source "Receivables" is NOT available in the drop down list while creating PPR in Ap Payments.
Please refer to the screenshot for clarity

EXPECTED BEHAVIOR
-----------------------
Customer is expecting to be able to select the LOV "Receivables" in payment process request that is created

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Go to Payables -> Payments -> Select task "Submit Payment Process Request"
2. In "Selection Criteria" Tab/Section Scroll down to "Source" -> select "Specific"
3. Click the "+" button -> Click "Search" drop down arrow and click on "Search"
4. In "Source" text field enter "Recei" and click on the "Search" button -> search results shown is "Receivables and Payables netting"

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users is expecting to select PPR source as "Receivables" and only sees "Receivables and Payables netting".

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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