Site Returns Gateway Timeout due to Returning an Order with Promotion (Doc ID 2703562.1)

Last updated on AUGUST 25, 2020

Applies to:

Oracle Commerce Cloud Service - Version N/A and later
Information in this document applies to any platform.

When navigating to a site, it may display following page

There might be some orders with promotions that shopper tried to return, but fail.

	To view full details, sign in with your My Oracle Support account.
	Don't have a My Oracle Support account? Click to get started!

In this Document

Symptoms

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.