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Error: "The <project_name> is Currently Opened by Another User. You May Not Update This Project." While Attempting to Import an XML in P6 Web (Doc ID 2703879.1)

Last updated on AUGUST 27, 2020

Applies to:

Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 19.12.5.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to import an XML file in P6 Web, it is failing with below error.

ERROR

The <project_name> is currently opened by another user.
You may not update this project.

STEPS

The issue can be reproduced at will with the following steps:

1. Login to P6 Web.
2. Navigate to Projects --> EPS.
3. Select Actions --> Import/Export Projects --> Select File ---> Update Existing --> Import.
4. Observe the error.

Cause

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In this Document
Symptoms
Cause
Solution
References


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