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Error When Updating Pricebook Or Pricebook Item (Doc ID 2704594.1)

Last updated on NOVEMBER 18, 2020

Applies to:

Oracle Fusion CX Sales Cloud Service - Version 11.13.20.04.0 and later
Information in this document applies to any platform.

Symptoms

1. Error when updating Pricebook Item
Issue can be reproduced by following steps: : Drill down on the Pricebook and change the list price, click Save
"An application error occurred. See the incident log for more information"


2. Error when changing Pricebook status from Draft to Active
Issue can be reproduced by following steps: Drill down on the Pricebook and change the change status from Draft to Active, click Save
An error popup shows: "Fail to convert to internal representation"

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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