My Oracle Support Banner

Cannot Import Contacts Via File Based Import (Doc ID 2704974.1)

Last updated on DECEMBER 22, 2020

Applies to:

Oracle Fusion CX Sales Cloud Service - Version and later
Information in this document applies to any platform.


Getting errors when importing new contacts.

The ID attribute PartyId doesn't have a matching value for the record of type Contact. (MKT-285329) Details: You must provide a valid ID value to update or delete a record.


These attributes haven't been mapped for high-volume import : LastKnownGPS,FavoriteContactFlag, ... CreatedByModule ( ZCA-210188)

1. Download the Contact mapping from Import Management > Import Objects > Import Object Details = Contact
2. Using the contact.csv, populate the fields with data
3. Submit the import from Import Management > Create Import Activity


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.