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Cannot Import Contacts Via File Based Import (Doc ID 2704974.1)

Last updated on AUGUST 26, 2020

Applies to:

Oracle Fusion CX Sales Cloud Service - Version 11.13.20.07.0 and later
Information in this document applies to any platform.

Symptoms

Getting errors when importing new contacts.


ERROR
The ID attribute PartyId doesn't have a matching value for the record of type Contact. (MKT-285329) Details: You must provide a valid ID value to update or delete a record.

OR

These attributes haven't been mapped for high-volume import : LastKnownGPS,FavoriteContactFlag, ... CreatedByModule ( ZCA-210188)

STEPS
1. Download the Contact mapping from Import Management > Import Objects > Import Object Details = Contact
2. Using the contact.csv, populate the fields with data
3. Submit the import from Import Management > Create Import Activity

Cause

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In this Document
Symptoms
Cause
Solution


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