Tran codes 31 and 33 Are Not Posted When User Receive The Reversal For Online Return Transactions (Doc ID 2706138.1)

Last updated on AUGUST 16, 2022

Applies to:

Symptoms

Post processing POSU file Tran codes 31,33 are not posted for the Reversal for Online Return Transactions.

Steps To Recreate:

Scenario 1:

1. Create 1 online store return in ReSA (with return WH so that stock finally moves to WH).
2. Generate POSU by running SAEXPRMS.
3. Load POSU in RMS.

Observation :
a.) Return transaction posted in RMS ( Tran code 1 : negative value)
b.) SOH at store increases by 1
c.) RMS posts a book transfer from Store to WH
d.) SOH at store becomes 0 and SOH at WH increases by 1

Scenario 2:

1. Go to ReSA UI, post void return transaction (posted in previous step).
2. Generate POSU file by running SAEXPRMS batch.
3. Load POSU in RMS.

Observation :
a.) Reversal of Return posted to RMS ( Tran code 1 : positive value)
b.) SOH at store decrease by 1.
c.) No book transfer created in this case.
This gives incorrect inventory position as stock returned in step 1-3 is left in WH itself and store starts having negative SOH.

Cause

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