Workspace Does Not Display Recent Changes In A Record
(Doc ID 2706144.1)
Last updated on MAY 22, 2023
Applies to:
Oracle Fusion B2B Service Cloud Service - Version 11.13.20.04.0 and laterInformation in this document applies to any platform.
Symptoms
ACTUAL BEHAVIOR
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Workspace Does Not Display Recent Changes In A Record
This behavior was observed during update through OPA connector to Oracle Engagement Cloud. Updates on the records are reflected in the their actual page (example Opportunity in Detail Page) however when checking in the Workspace area, the records remains as if not updated for a long time (more or less 30 minutes).
Same behavior was observed when records are created and updated via import.
Please see attached screenshots that my help you.
Even when updating/deleting a record in Workspace area itself, changes take long time to reflect in Workspace.
Is this something by default? Or can we have an option to lower the refresh time?
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |