Oracle Fusion Recruiting Cloud: Wrong Role-Based Approval Rule is Triggered (Doc ID 2706256.1)

Last updated on FEBRUARY 02, 2024

Applies to:

Symptoms

Problem Description:

Approval Rules were created as role-based, where multiple approval rules exist for a single role, but include other differing criteria.

Multiple approval rules are being triggered for a requisition, or the wrong approval rule is triggered, or approvals are routed to the approver twice.

Example:

• Approval Rule 1:
  • Requestor Role: Recruiting Administrator or Line Manager
    
  • Business Justification:  Extension

• Approval Rule 2:
  • Requestor Role:  Recruiting Administrator or Line Manager
  • Business Justification:  Modification

Requisitions, where the requestor is the Line Manager, are routed based on the first approval rule even though the Business Justification value is not a match.

Cause

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