Not Able To Search Customer With Site Name or Site Number In Manage Customer - Account Advanced Search.
(Doc ID 2706540.1)
Last updated on OCTOBER 09, 2020
Applies to:Oracle Fusion Receivables Cloud Service - Version 11.13.20.04.0 and later
Information in this document applies to any platform.
On : 11.13.20.04.0 version, Customers
Not able to search Customer with Site Name in Manage Customer> Account Advanced search.
Users are not able to search Account using Site Name or Site Number. If adding another criteria e.i. account number the site is searchable.
This issue doesn't seem to be related to roles associated to users.
Be able to use advance search in manage customer UI by Site Name or Site Number
The issue can be reproduced at will with the following steps:
1. In Manage Customers screen, under Organization
2. Search using 'Account Details' advanced search
3. Enter Site name or Site Number and search > no results
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