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Single Individual Unable To Complete An Order From Storefront Or Agent (Doc ID 2706939.1)

Last updated on SEPTEMBER 16, 2020

Applies to:

Oracle Commerce Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

One particular customer is unable to complete order submission from Storefront or Agent.  The system seems to get very sluggish when doing anything related to the customers profile.  Things are timing out when trying to complete the order.

 

Changes

 There is a custom dynamic property associated to the user

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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